Booher Consultants has received vendor-of-the-year awards from clients such as IBM and Frito-Lay for Booher's overall impact on their organizations.
Dianna has been selected to present her programs and techniques at numerous annual conventions of the world's largest corporate and industry associations: the American Society for Training and Development (ASTD), the Society for Human Resource Management (SHRM), the International Society for Performance Improvement (ISPI), and the Congresso Nacional de Recursos Humanos (CONRHA) of Brazil. Her training principles have achieved major international recognition during the past 27 years.
Booher clients include IBM, MCI, Hyatt Corporation, Marriott, Nokia, Verizon, Hewlett-Packard, Texas Instruments, Siemens, Fujitsu, American Airlines, Boeing, Sabre, ExxonMobil, Occidental Petroleum, Merrill Lynch, Bank of America, JPMorgan Chase, Smith Barney, Shell Oil, Chevron, BP, Principal Financial Group, Northwestern Mutual, Deloitte & Touche, Federal Reserve Banks, JCPenney, Wal-Mart, Hallmark, PepsiCo, Frito-Lay, M.D. Anderson Cancer Center, GlaxoSmithKline, Bristol Myers Squibb, Alcatel-Lucent, Air National Guard, Lockheed Martin, Bell Helicopter, Air Liquide, U.S. Senate, and NASA, among many others.
As author of more than 40 books in print, Dianna has published with Simon & Schuster/Pocket Books, McGraw-Hill, Warner, and Random House. Dianna's work has been published in 30 foreign editions and is also widely available in audio, video, and online formats.
Dianna Booher helps organization improve productivity through effective communication: oral, written, interpersonal, and organizational. Dianna has been interviewed by Good Morning America, Fox, CNN, CNBC, USA Today, Washington Post, New York Newsday, Los Angeles Times, Chicago Tribune, Wall Street Journal Radio, National Public Radio, Bloomberg, Investors Business Daily, Reader's Digest, Working Woman, Industry Week, McCall's, Cosmopolitan, Success, Entrepreneur, among other national radio, TV, and newspapers.
Dianna engages, motivates, and inspires audiences around the world. She delivers very focused programs addressing clients' specific communication challenges as well as workshops on personal growth topics. She was named as one of the "21 Top Speakers for the 21st Century."
Creating Executive Presence How do you handle someone who continually upstages you in a formal presentation setting? How do you respond to someone citing statistics and data with which you're unfamiliar? How do you react when your boss changes the course of your presentation and budget discussion in midstream? Adding the finishing touches will help you be yourself in front of an audience of 2 or 200. You'll learn to think on your feet, handle tough questions and situations, and build rapport with the group—whatever its size.
Audiences will learn to: - Identify characteristics of executive presence - Use a four-part model to think on your feet and build credibility during informal meetings and formal presentations - Respond to 10 difficult question types with answers that build rapport, increase authority, and improve retention - Use gestures, space, and movement for highest impact - Ensure that nonverbal communication supports rather than sabotages the message Communication Clues and Cues for Rave Reviews: 10 Strategies Every Leader Needs to Know Using analogies from popular movies, Dianna shares the new standards and guidelines for communicating across functional lines and outbound to stay competitive. Audience members will learn how to build a culture of trust and loyalty with coworkers and clients. The principles provide strategies for anyone who wants to communicate clear messages, increase credibility, and build stronger personal and work relationships.
Audiences will learn to: - Improve clarity with routine messages and information - Encourage an information-sharing attitude to ensure communication that is complete, reliable, and timely - Lead by managing information flow - Influence others with specific, focused communication guidelines - Build loyalty with those who expect quality service - Evaluate both the style and substance of communication in feedback sessions, Team meetings, and customer interactions
Communicate with Confidence Dianna will share practical techniques for improving the quality of business and personal communications. This presentation will make audiences aware of how poor communication confuses people, creates stress, and destroys relationships at work and at home. Audiences will leave with specific techniques for communicating clearly, concisely, and credibly.
Audiences will learn to: - Think on their feet - Organize ideas for greatest impact and clarity - Frame the positive approach when delivering bad news - Apologize without groveling or grit - Verify assumptions - Distinguish between statements, questions, and objections - Build rapport with colleagues and customers - Listen until they really hear - Criticize without crippling - Clarify direction and instructions to others
Gender Communication Gap: "Did You Hear What I Think I Said?" Miscommunication between genders can cause stress, strain relationships, generate mistrust, affect job performance, and in some cases, even result in lawsuits. Both entertaining and immediately useful, this dramatized presentation will help audiences understand how 22 basic differences in communication styles either hinder or improve these cross-gender relationships—with customers, coworkers, and teammates.
Audiences will learn to: - Explore gender influences on conversational misunderstandings - Distinguish between statements, questions, and objections and respond to each appropriately - Identify invalid and unstated assumptions - Listen to messages as well as words - Question others without eliciting hostile responses - Distinguish between directives and preferences
"Your message on how to improve the quality of our business and personal communications was right on target. Thanks again for your perfectly focused messages." - Oscar C. Gomez, Vice President, Verizon Communications Inc.
'"I have received only the highest feedback from all of the participants. The material was right on target." - John Ogrizovich, Vice President IT Services, Waste Management, Inc.
“Your presentations … were extremely well received. On a scale from one to five, with one equaling poor and five equaling excellent, you received a score of 5.0 on both sessions from symposium attendees. We have had many speakers who cover the topics related to communications, but you by far had the most professional and entertaining "sessions", and your substance and impact were top-notch. We definitely plan to have you back on our program in the future….” - M. Lauren Basham, Director of Education and Communications, Society of Consumer Affairs Professionals in Business
“Thank you very much for presenting ‘Leader as an Effective Communicator’…people are still commenting on it! Great information for thinking or responding to questions—‘thinking on your feet’ will be an exceptional tool! Performing six times in two days is very difficult, yet you did it. In fact, it was noted that the sixth session was one of the liveliest!” - Casey Casort, PTL Administrator, Boeing
“…Thank you for the outstanding support that you rendered toward making our Enlisted Leadership Symposium a success. Your energy and enthusiasm for your craft is contagious. The degree of information you shared with our audience on …Communicate with Confidence was outstanding! The feedback that we have received has been phenomenal and the symposium has been phrased as “the best ever.” Of course, this feat could not have been accomplished without the delivery of relative information and a quality speech… - Valerie Benton, Command Chief Master Sergeant, National Guard Bureau
