Emory Austin is a Phi Beta Kappa graduate of Wake Forest University with a major in writing and psychology. She is fascinated by how people think, by why they do what they do, neglect what they neglect; by the patterns they develop in the process, and by all the individual ways they deal with opportunities for leadership, professional and personal change, their customer base, and relationships of all types!

She is also an internationally sought-after expert and speaker with "a brand new way to deliver a message." Her extraordinary gifts as a storyteller/strategist open a path for connecting life lessons to practical insights. Emory's presentations are unforgettable, growth-focused, and delightfully humorous. Clients line up to hear and to use her well-defined approaches to leadership, change, balance, customer service and teamwork. It's all about subjective, human attitudes and action choices in an objective electronic world, and Emory builds a strong bridge between the two that is unifying and exciting.

Emory's busy calendar is filled with national and international clients in almost every industry – healthcare, women's organizations, education, banking and finance, chambers of commerce, insurance, business and social groups, charities, chemicals, food service, computers, government, telecommunications, manufacturing, pharmaceuticals, agriculture, churches, publishing, real estate, direct sales, retail, construction, and utilities – and…she is invited back over and over again.

She is recognized as one of only a handful of great women keynoters, and was chosen in 1999 as the recipient of the National Speakers Association's highest honor, the Council of Peers Award for Excellence – Speaker Hall of Fame – for her expertise, style, professionalism, reputation, and overwhelming audience response. She was one of only five professional speakers selected for this distinguished commendation in 1999, and the sole woman honoree!

Emory's focus is on creating the professional culture that can produce the changing solutions required for success in today's chameleon-like climate. Our eculture world is hungry for solutions that build balance between cold technology and warmer people skills. Emory's experience with leading international minds is a driving force in her acute analysis of ways to make this happen.

Emory was the three-year host of an issue-based television talk show, and has been featured in best-selling Simon & Schuster anthologies by request of the publisher.

Here's the real bonus: Emory will connect with your audience…and their hearts.
Not only will they love her as a speaker, they'll wish they had her as a best friend!

An Ounce of Different!
Emory Austin's Signature Message

Focus: Leadership Development
This immensely popular and acclaimed presentation skyrocketed Emory Austin to national prominence. Your own unique strengths and the ways you activate them are your master keys to success. Build on your individuality and take a stronger leadership role. Analyze your strengths and form an internal alliance between them, your organization, and your market. Making your differences memorable as you strive for mastery and impact will protect you from copycats and piracy; it moves you beyond your competition. Create an environment that makes extraordinary performance a daily event. Emory injects ideas with courage, resolve, and fascinating "aha" solutions everyone will use and remember. Here it is: the definitive edge.

Customer Won!-Oh!-Won
Focus: Customer Loyalty
Today's hot topic! How to propel your customers into absolute fidelity to you! Outserve your competition. Forge closer ties with customers using blueprints for increasing effectiveness, credibility, loyalty, appeal, trust, and sales. Put on 'customer glasses' and see what they really want; 'customize' your service to customers. Make certain you have the skills and mindset to act on the who, what, when, why, and how of doing it right. Treat yourself to a "pin drop" speaker .

Yours Is the Vision
Focus: Dealing Positively with Change
Change presents our most constant challenge and our greatest opportunity. We resist even as we rush headlong toward it. Make change your ally in the most complex marketplace we've ever known. How to work smarter, compete smarter, lead smarter. How to keep up, get ahead, keep sanity intact and increase your value for a vital future! A vastly different and far more demanding challenge than spinning your wheels on the status quo plateau. This presentation is a particular favorite of industries on the information superhighway, as Emory interjects into technology a much-needed humanity. It also includes the popular handout of Yours Is the Vision.

The Strongest Link
Focus: Team Building
Do your teams always exhibit beneath-the-surface ability and willingness to work together creatively- with synergy and shared dedication to mission? Only in concert can we create stronger value, purpose and profit. Specific strategies to concentrate each team member's efforts and energy on playing a more spirited and definitive role in your company's vision and future. How to bond your team for greater effectiveness. Compete with the competition; not with each other. Get rid of "that's not my department" and "passing the buck" mentality!

Set Sale for Tomorrow!
Focus: Selling
Selling is the backbone of every business, and presents a far greater challenge today in a world where our competitors are on the other side of the world as well as just around the corner. Know what you're doing, and do it right! Utilize yourself most effectively in the sales process. Discover the secrets of delivering interviews for print, radio and other media to increase your sales. Whether you sell services or products, master the "one-of-a-kind" mindset! Emory excels in addressing your publicity needs. 

Is Your Bubble in the Middle?
Focus: Balance
The responsibility for balancing success and personal happiness is yours alone! Balance begins with insight and attitude, with realistic self-esteem and a clearer focus on setting and reaching goals and with building on strengths and finding your own special niche. Attendees will leave with a better ability to make good decisions and a greater potential for getting a bigger bite out of life.